Privacy & Cookies Policy

This Privacy & Cookies Policy explains how The Master Barista (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website masterbarista.co.uk (“the Website”). We are committed to safeguarding your privacy and complying with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

We may collect and process the following information about you:

• Contact details: such as your name, email address, and phone number when you submit a query through our contact form.
• Newsletter subscriptions: information you provide when subscribing via Gravity Forms (such as name and email address).
• Technical data: including your IP address, browser type, device information, and pages visited (collected via cookies and analytics tools).
• External services: if you choose to purchase gift vouchers, you will be redirected to our third-party provider. We do not process or store your payment details.

We use your personal data for the following purposes:

• To respond to your enquiries and provide customer service.
• To send you newsletters and updates if you have opted in to receive them.
• To maintain and improve our Website’s functionality and performance.
• To comply with legal and regulatory obligations.

We will not sell or rent your data to third parties. We may share your information with:

• Service providers who help operate our Website (e.g. hosting, IT support).
• Third-party voucher provider when you purchase gift vouchers (please review their privacy policy for details on how they handle your data).
• Legal authorities where required by law or to protect our legal rights.

Under the UK GDPR, you have the following rights:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your data (“the right to be forgotten”).
• The right to object to or restrict processing.
• The right to data portability.
• The right to withdraw consent (e.g. unsubscribe from newsletters at any time).

You can exercise your rights by contacting us at Info@masterbarista.co.uk.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Our Website uses cookies and similar technologies. Cookies are small text files stored on your device that help us:

• Ensure the Website functions properly.
• Analyse how visitors use our Website to improve performance.
• Remember your preferences (where applicable).

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website.

Types of cookies we use:

• Strictly necessary cookies: essential for the Website to function.
• Performance cookies: used to understand how visitors use the Website (e.g. via analytics tools).
• Functionality cookies: remember your preferences to improve your experience.

We take appropriate measures to protect your personal data against loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure.

Our Website contains links to third-party sites (e.g. our gift voucher provider). We are not responsible for the privacy practices of these websites, and we encourage you to review their policies before providing any personal data.

If you have any questions or concerns about this Privacy & Cookies Policy, or if you would like to exercise your rights, please contact us:

The Master Barista
Info@masterbarista.co.uk

We keep our Policy under regular review and will occasionally update this policy to reflect company and customer feedback. We will place any updates on this web page. This privacy policy was last updated on 25^th October 2025.